service
Technical training
Our company will train the users based on the manual, system use
guide and maintenance guide. The training include system use,
system maintenance and equipment protection.
After-sales services modes
A. Phone service
our after-sales Services Department provides customers with 24
–hour- phone service. When you contact us, please let us know the
following information:
1. Your name and phone number
2. Product model
3. Detailed fault information (if the fault could be presented by
pictures, please takes pictures and sends them to us as possible as
you can)
Our after-sales service engineers will offer technical support and
guidance based on your description.
B. Real-time communication service
our after-sales service engineers could provide customer services
through TM & E-mail & Skype, for example, sending the video files
of software operation & graphic card setup by TM to show how to
operate.
C. Remote control service
We can operate the customer’s computer remotely via Internet, to
install and set up software for customers, and to dispose of the
technical fault of LED display system software.
D. Post Service
Under warranty, customers could send the defective components back
to Linso, we will repair them and return to you as soon as we can.
Please refer to the time chart of our response to some main
components fault.
E. On-site service
We will send engineer to offer on-site service with your assistance
upon your requirement.
♦ Technical specification
| outdoor SMD P8 |
| Resolution/mm | 8 |
| Pixel configuration | 1R1G1B |
| Pixel density/pixels/m² | 15625/m² |
| Module resolution | 32x16 |
| Module size/mm | 256x128 |
| View distance | 7-500m |
| Single point brightness adjust | Can be added |
| Single point color adjust | Can be added |
| White balance brightness | >8000cd/㎡ |
| Color temperature | 6500K-9500K |
| Horizontal view angle | 120(degrees) |
| Vertical view angle | 60(degrees) |
| Signal Process bit | 10 or 16bit |
| Grey process | 1024x1024x1024 16834x16834x16834 65536x65536x65536 |
| Control distances | Internet cable:100m, multimembrane:500m, monofilm:2km |
| Driving mode | Constant driving current |
| Scanning mode | (1/4) |
| Frame rate | 60Hz |
| Refresh frequency | >4200Hz |
| Control mode | Computer synchronous |
| Brightness adjusted range | Manual, automatic operation, stepless continuous adjusted 255 steps. No grey loss |
| Out of control point | <1/10000 |
| Working hours | ≥72hours |
| Mean Time Between Failure | >5000hours |
| Life time | 100000hours |
| Life-all-white(brightness halving) | 50000hours |
| Environment temperature range | Operating temperature range: -20-45℃ |
| Maximum power:/㎡ | <950W |
| Average power:/㎡ | <350W |
| Self-check technology | LED spot self-check, communications check, power check, temperature monitor(need customization) |
| Remote monitoring | Remote supervision and control, record potential fault, send out warning signs to the operators.(need customization) |
| Software environment | WindowsNT,Windows1999,WindowsXP |
| Luminous point width between centres | Deviation<3% |
| Brightness uniformity | <10% |
| Color uniformity(chromaticity coordinate) | ±0.003 |
| Power supply request | AC85-264V(50Hz-60Hz) |
| Contrast | (1000:1) |
| System protection | Moistureproof,dustproof,high temperature
protection,anti-corrosion,anti-burning,anti-static,anti-vibration |
| Humidity(working) | working:10-95% |
| Humidity(storing) | storing:10-95% |
Our case
♦ Production process
1) Incoming Inspection→2)SMD→3)Plug-in
→4) Wave Soldering→5)After Welding→6)Testing
→7) Semi Finished Aging→8)Module Assembly
→9) Gluing→10)Finished Aging→11)Detection Finishing Warehousing
♦ Packaging and shipping
Wooden case or flight case package are available.
Shipping by sea,air or DHL,multiple shipping ways for your choice.
♦ Applications
--- Outdoor and indoor advertising, digital billboards, advertising
companies
--- Sports halls, fields, playgrounds,school church
--- Airports, bus stations and railway passenger terminals.
--- Facades of shopping malls, department stores, banks and car
dealerships.
--- Architecture and social projects, information systems in
cities.
--- Show-business, concerts, festivals, motor shows and other
public events.
♦ Why choose us
Continues Quality
With more than 10 years experience in led display
producing,equipments are updated regularly.What’s
more,unique standardized and module production ensure our products
continuous quality.
Competitive Price
With large scale production capacity and professional production
technology,our company have built
effective modular production.We always stick to promote the
technical innovation and reduce cost to
benefit customers.
Fast Delivery
Once we promise the delivery date,we will try our best to fulfill
it.Special procedures such as emergency
inventory will be used to maintain your uninterrupted supply of the
products.
FAQ
1 Q: How fast can I get reply from your company?
A: During working days, usually within 30 minutes, you will get
reply from our professional sales team.
2 Q: What pixel pitch can you provide? And what product do you
have?
A :Indoor Series from P0.9 to P10, outdoor from P2.5 to 100.
Milestrong offers a wide range of LED displays, manufacturing,
sales, and exportation of indoor and outdoor rental led display,
flexible LED, LED Sphere, LED cube, LED transparent window glass
display, and customized led projects etc.
3 Q: What kind of sending/receiving cards are used in this system?
A: Nova star/Colorlight;
4 Q:What is the operating power of the system?
A:Global working voltage, from 90V to 264V
5 Q:What is the frame update frequency?
A:50HZ / 60HZ
6 Q:What is the refresh rate?
A:1920HZ and 3840HZ, depends on what driver IC used
7 Q:What is your current lead time?
A: Usually no more than 20 days; and some products are in stock for
quick delivery.
8 Q: What' s your warranty of your products?
A: Usually 2 years, counted from the date goods reaching clients.
9 Q: Why should you buy from us not from other suppliers?
24/7 support technical support, great service is our mission.
Over 10 years OEM & ODM experiences.
Professional LED module Supplier, higher quality products with most
competitive price to satisfy various needs.
