Cooperation Brand
Our Service
Pre-sale service
1. Reply enquiries in 24 hours.
2. Market research and forecast for customer.
3. Provide professional solutions based on customer's requirement.
4. Offer sample and all document as customers required.
5. Other services, such as factory visiting and so on.
In-sale service
1. Tracking report of production.
2. Quality test report for every order.
3. Photos and videos as per customer's requirement.
After-sale service
1. Lifetime maintenance and software upgrade.
2. Complaint respond period not exceed 24 hours, maintenance guidance and problem solution supplied in 48 hours.
3. Free technician training.
4. Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.
5. Engineer guide installation onsite if needed.
FAQ
1. How can i place an order?
Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time. For designing or further discussion, it is better to contact us with Skype/email /phone, in case of any delays.
2. What kind of display do we provide?
We have indoor/outdoor/mobile LED /rental LED display /LED stage/ Advertising LED display for you choose.
3. What about the lead time for an order?
Always: 10-17 days, as your order quantity, sometimes we have stock, can delivery within 7 days.
4. What about the warranty?
We have Three years quality guaranteed, spare parts such as led module, receiving card, control card, power supply are damaged not cause of artificial damaged, then it's free maintenance and ship back new ones for replacement.
5.How about the quality?
Our led products must be testing of at least 72hours before shipping, from purchase raw materials to ship ,Each step has strict quality control systems to ensure led display with good quality.
6. Can you offer a technical support? Since it's my first time....
We provide free training for our customer, teach the client how to set up screens, make configuration of parameters, broadcast the videos through Nova star and colorlight or Linsn control systems, our engineer can directly teach you how to control, or help you to done if you are really don't know how to control(Our Engineer can text English, we can saving more time )
We're devoted to innovative high-end led display with over 15 years manufacturing experience, and we believe you could get a professional solution and best service from REISS. We're happy to serve you.
If you need led display screen,welcome to contact us,we can customize according to your needs.
For more questions about ShiXin Display Technology wholesale price full color smd outdoor/indoor led video display screen fixed with iron cabinet , please contact me of ShiXin Display Technology direct OEM manufacturer right now! Welcome any question!
